Account Deletion - Nirma Hub

Last Updated: August 08, 2026

At Nirma Hub, we believe users should have control over their personal information. This Account Deletion Policy explains how Nirma Hub users can request deletion of their account and associated data.

This page provides the external account-deletion resource required for users of the Nirma Hub mobile application.

1. What Happens When You Delete Your Account?

When an account deletion request is completed, we will delete or anonymize applicable personal information associated with your Nirma Hub account from our active systems, subject to information that we may be required or permitted to retain for legitimate purposes such as security, fraud prevention, legal compliance, or dispute resolution.

Depending on the information associated with your account, deletion may include:

Personal Profile Information: Your name, Nirma University email address, roll number, academic branch, semester, and other account information associated with your profile will be deleted or anonymized where applicable.
Authentication: Your Nirma Hub account will be deleted and you will no longer be able to use that account to sign in to Nirma Hub. Nirma Hub does not store your Google account password.
Saved Academic Marks & SGPA Calculations: All entered internal marks (sessional exams, class tests, assignments, lab assessments, LPW scores), target grades, and SGPA calculation records saved in our Supabase database will be permanently deleted.
Linked Competitive Programming Profiles: LeetCode and Codeforces usernames or identifiers associated with your Nirma Hub profile will be removed or unlinked where applicable.
User-Generated Content: Personal information associated with your marketplace listings, Lost & Found reports, study materials, and other user-generated content will be deleted or anonymized where technically and legally applicable.

Permanent Action Warning

Account deletion is intended to be permanent. Once the deletion process has been completed, your account may not be recoverable. Please make sure you want to delete your account before confirming the request.

2. Data Retention Exceptions

We generally delete or anonymize information associated with a deleted account from our active systems.

Certain information may be retained for a limited period when reasonably necessary for legitimate purposes such as security, fraud prevention, legal or regulatory compliance, dispute resolution, or maintaining the security and integrity of the Service.

Where information is retained for such purposes, access and use will be limited to the purpose for which it is retained and it will be deleted when it is no longer required.

3. How to Request Account Deletion

Nirma Hub provides two ways to initiate account deletion:

Method A: In-App Account Deletion

If you can access your Nirma Hub account, you can initiate account deletion directly from the application.

Open the Nirma Hub mobile application.
Sign in using your Google account.
Open the Profile section.
Open your account or profile settings.
Select Delete Account.
Confirm the account deletion request.

Method B: Web / Email Request

If you have uninstalled Nirma Hub or cannot access your account, you can request account deletion by contacting us.

Send an email to: backlogon@gmail.com
Subject: Account Deletion Request
For account-security purposes, please send the request from the email address associated with your Nirma Hub account whenever possible.
If additional information is reasonably necessary to verify account ownership, we may request it before processing the deletion request.

We aim to process valid deletion requests within a reasonably quick period. We may contact you if additional information is required to verify the request.

4. Questions About Account Deletion

If you have questions about account deletion or the handling of your personal information, contact us at:

backlogon@gmail.com